Privacy Policy
Last updated: 09/29/2026
1. Who we are
This Privacy Policy explains how VF Agency Inc., a Delaware corporation doing business as PulseGrowth ("PulseGrowth," "we," "us"), collects, uses and shares personal information when you visit pulsegrowth.io, sign up for a trial or subscription, receive our messages, or contact us.
2. Data inside our customers' accounts
Businesses use PulseGrowth to store and message their own contacts. For that data, we act as a service provider or processor on behalf of the business, and that business's privacy notice applies. If you received a message from a business that uses PulseGrowth, please contact that business directly to exercise your rights. We will help our customers respond to requests where required.
3. Information we collect
Information you give us: name, email, phone number, business name and details, billing address, account login details, messages you send us, and information you share on calls or in support requests.
Payment information: card and wallet details are collected and processed by our payment processor. We do not store full card numbers.
Information collected automatically: IP address, device and browser type, pages viewed, links clicked, referring site, approximate location based on IP, and similar data collected through cookies, pixels and tags. See Section 7.
Information from others: advertising and social platforms, referral partners, and services you choose to connect to your account.
4. How we use it
- To create and run your account, provide the Service, and process payments.
- To provide setup, onboarding and support.
- To send service messages, such as billing notices, security alerts and trial reminders.
- To send marketing emails and texts where you have agreed or the law allows.
- To measure and improve our website, ads and Service.
- To prevent fraud, abuse and security incidents, and to enforce our Terms.
- To comply with legal obligations.
5. Text messaging program
If you opt in to texts from PulseGrowth, you agree to receive account, informational and marketing text messages at the number you provided, which may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP, QUIT, END, CANCEL or UNSUBSCRIBE to opt out, or email connect@pulsegrowth.io. Reply HELP for help. Reply START to opt back in. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all sharing described in this policy and will not be shared with any third parties.
6. How we share information
We do not sell personal information for money. We share it only with:
- Service providers who help us run the business, including our CRM and hosting infrastructure provider, payment processors, email and SMS delivery providers, AI model providers, analytics tools and customer support tools. They may only use it to provide services to us.
- Advertising partners such as Meta and Google, through cookies and pixels on our website. See Section 7.
- Legal and safety recipients, when required by law or to protect rights, safety and security.
- A buyer or successor in a merger, acquisition or sale of assets, subject to this policy.
7. Cookies, pixels and tracking
We use cookies and similar tools, including Google Tag Manager, Google analytics and advertising tags, the Meta Pixel, and our website chat widget, to run the site, understand how it's used, and show relevant ads on other sites. Under some US state laws, advertising cookies may count as "sharing" or "targeted advertising." You can reject non-essential cookies in our cookie banner at any time. We treat a Global Privacy Control browser signal as a request to opt out of targeted advertising. We do not currently respond to other "Do Not Track" browser signals.
8. Your rights and choices
Everyone: you can unsubscribe from marketing emails using the link in any email, opt out of texts as described in Section 5, and reject cookies through our banner.
State privacy rights: depending on your state, including California, Colorado, Connecticut, Delaware, Oregon, Texas, Virginia and others, you may have the right to know and access the personal information we hold about you, correct it, delete it, get a portable copy, and opt out of targeted advertising, sale and certain profiling. If we deny your request, you may appeal by replying to our decision. Nevada residents may submit a request to opt out of sale, though we do not sell personal information as defined by Nevada law.
How to make a request: email connect@pulsegrowth.io with the subject "Privacy Request," or call (302) 497-3528. We will verify your identity before acting and respond within 45 days. We may extend once where the law allows and will tell you why. You may use an authorized agent. We will not discriminate against you for exercising your rights.
9. Where we process information
We are based in the United States, and we and our service providers store and process information in the US. The Service is intended for businesses in the United States.
10. How long we keep information
We keep personal information for as long as your account is active and as needed to provide the Service, then for as long as needed to meet legal, tax and accounting obligations, resolve disputes and enforce our agreements. Records of messaging consent are kept for at least five years.
11. Security
We use reasonable administrative, technical and physical safeguards. No system is perfectly secure. If a breach affects your personal information, we will notify you and the relevant authorities as the law requires.
12. Children
The Service is for businesses and people 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact us and we will delete it.
13. Changes to this policy
We will post updates here with a new "Last updated" date. For material changes, we will also notify account holders by email before they take effect.
14. Contact
VF Agency Inc., doing business as PulseGrowth
Attn: Privacy
600 N Broad Street, Suite 5 #3183, Middletown, DE 19709, USA
connect@pulsegrowth.io | (302) 497-3528