Pulse Growth Cancellation, Account Parking & Platform Transfer Policy
Last Updated: December 2025
This Cancellation, Account Parking & Platform Transfer Policy (“Policy”) explains how cancellations, account parking, and platform transfers are handled for PulseGrowth accounts operating on the HighLevel platform.
By using PulseGrowth services, you agree to this Policy in full.
1. Subscription Cancellation: Clients may cancel their PulseGrowth subscription at any time.
Cancellation prevents future recurring charges only
Access remains active until the end of the current billing cycle
No refunds or prorated credits are issued for unused time
All fees paid before cancellation are final and non-refundable, in accordance with PulseGrowth's Billing & Refund Policy.
2. Effect of Cancellation: Upon cancellation or non-renewal:
Platform access will be disabled at the end of the billing period
Automations, workflows, snapshots, and configurations may be removed
PulseGrowth is not responsible for data loss after deactivation
Clients are responsible for exporting any permitted data before cancellation takes effect.
3. Account Parking (Optional Service): Setup, onboarding, and implementation services involve planning, labor, technical configuration, and allocation of resources.Clients who cancel but wish to temporarily retain their account data without active platform access may request Account Parking, subject to approval.
Account Parking:
Disables active use of the platform
Preserves account data for a limited time
Does not include access, support, or usage
A monthly parking fee applies to all parked accounts.
Failure to pay the parking fee may result in permanent account deletion.
PulseGrowth reserves the right to determine parking eligibility and duration.
Account Parking Process (PulseGrowth)
If you wish to park your PulseGrowth account to retain your data without active platform access, please follow the process outlined below.
How to Request Account Parking
Send an email to
📧 [email protected]
from the email address associated with your PulseGrowth account.In the subject line, write:
“Account Parking Request”In the email body, please include:
Your full name
Your PulseGrowth account email or username
The duration for which you would like to park your account
(up to a maximum of 6 months)
Request Review & Confirmation
Our billing team will acknowledge receipt of your request within 1–2 business days.
Upon confirmation, you will receive instructions to complete payment of the monthly account parking fee.
Account Parking Fee
Account parking is subject to a monthly parking fee of $40 per month
Parking fees must be paid in advance to activate the parking account
Failure to pay the parking fee may result in permanent account deletion
During the Parking Period
Platform access will be temporarily disabled
You will not be able to log in, access data, or make changes
Automations, messaging, and usage-based services will be paused
Data will be retained for the approved parking duration only
Reactivation of a Parked Account
If you wish to reactivate your account before the 6-month parking period expires, simply email:
📧 [email protected]
Once confirmed:
Parking will be removed
Your original subscription billing will resume
Full platform access and functionality will be restored
Automatic Reactivation After 6 Months
Account parking is limited to a maximum of 6 months
At the end of the 6 months, the account will be automatically reactivated
Billing will automatically resume at the original subscription rate
No refunds or credits apply for resumed billing
Important Notes
Account parking is optional and subject to PulseGrowth approval
Parking does not constitute cancellation or termination
4. Platform Transfer to HighLevel (Client-Requested)
If a client requests to transfer their account directly to HighLevel, the following terms apply:
All fees previously paid to PulseGrowth remain final and non-refundable
A one-time platform transfer fee applies
Transfer fees must be paid in full before any transfer is initiated
PulseGrowth is not required to perform transfers unless fees are settled
Once the transfer is completed:
PulseGrowth’s responsibilities immediately and permanently end
Billing, access, and support are handled directly by HighLevel
PulseGrowth has no further control over the account
5. Scope & Limitations of Transfers : PulseGrowth does not guarantee that all data, automations, workflows, or configurations will transfer exactly as-is.
PulseGrowth is not responsible for:
Differences in features or functionality post-transfer
Platform pricing, billing, or usage costs charged by HighLevel
System behaviour, performance, or errors after transfer
Ongoing support, maintenance, or troubleshooting
The client accepts full responsibility once the account is transferred.
6. Intellectual Property After Transfer
All PulseGrowth proprietary assets — including but not limited to:
Custom snapshots
Automations
Workflows
System configurations
remain the intellectual property of VF Agency Inc., unless explicitly licensed in writing.
Unauthorised reuse, duplication, or redistribution is prohibited.
7. Account Termination by PulseGrowth
PulseGrowth reserves the right to suspend, restrict, or terminate accounts for reasons including:
Non-payment
Chargebacks or disputes
Policy violations
Abuse of platform resources
Fraudulent or unlawful activity
Termination does not entitle the client to refunds or credits.
8. Outstanding Fees
All outstanding balances, usage charges, parking fees, or transfer fees remain payable upon cancellation, parking, or termination.
PulseGrowth reserves the right to pursue the collection of unpaid amounts.
9. Policy Updates
PulseGrowth may modify this Policy at any time.
Updates take effect immediately upon publication. Continued use of services constitutes acceptance of the updated terms.
10. Contact Information
For cancellations, parking, transfer, or billing inquiries:
📧 [email protected]
To know more about our refund policy, please check our Billing & Cancellation Policy
Pulse Growth Cancellation, Account Parking & Platform Transfer Policy
Last Updated: December 2025
This Cancellation, Account Parking & Platform Transfer Policy (“Policy”) explains how cancellations, account parking, and platform transfers are handled for PulseGrowth accounts operating on the HighLevel platform.
By using PulseGrowth services, you agree to this Policy in full.
1. Subscription Cancellation: Clients may cancel their PulseGrowth subscription at any time.
Cancellation prevents future recurring charges only
Access remains active until the end of the current billing cycle
No refunds or prorated credits are issued for unused time
All fees paid before cancellation are final and non-refundable, in accordance with PulseGrowth's Billing & Refund Policy.
2. Effect of Cancellation: Upon cancellation or non-renewal:
Platform access will be disabled at the end of the billing period
Automations, workflows, snapshots, and configurations may be removed
PulseGrowth is not responsible for data loss after deactivation
Clients are responsible for exporting any permitted data before cancellation takes effect.
3. Account Parking (Optional Service): Setup, onboarding, and implementation services involve planning, labor, technical configuration, and allocation of resources.Clients who cancel but wish to temporarily retain their account data without active platform access may request Account Parking, subject to approval.
Account Parking:
Disables active use of the platform
Preserves account data for a limited time
Does not include access, support, or usage
A monthly parking fee applies to all parked accounts.
Failure to pay the parking fee may result in permanent account deletion.
PulseGrowth reserves the right to determine parking eligibility and duration.
Account Parking Process (PulseGrowth)
If you wish to park your PulseGrowth account to retain your data without active platform access, please follow the process outlined below.
How to Request Account Parking
Send an email to
📧 [email protected]
from the email address associated with your PulseGrowth account.In the subject line, write:
“Account Parking Request”In the email body, please include:
Your full name
Your PulseGrowth account email or username
The duration for which you would like to park your account
(up to a maximum of 6 months)
Request Review & Confirmation
Our billing team will acknowledge receipt of your request within 1–2 business days.
Upon confirmation, you will receive instructions to complete payment of the monthly account parking fee.
Account Parking Fee
Account parking is subject to a monthly parking fee of $40 per month
Parking fees must be paid in advance to activate the parking account
Failure to pay the parking fee may result in permanent account deletion
During the Parking Period
Platform access will be temporarily disabled
You will not be able to log in, access data, or make changes
Automations, messaging, and usage-based services will be paused
Data will be retained for the approved parking duration only
Reactivation of a Parked Account
If you wish to reactivate your account before the 6-month parking period expires, simply email:
📧 [email protected]
Once confirmed:
Parking will be removed
Your original subscription billing will resume
Full platform access and functionality will be restored
Automatic Reactivation After 6 Months
Account parking is limited to a maximum of 6 months
At the end of the 6 months, the account will be automatically reactivated
Billing will automatically resume at the original subscription rate
No refunds or credits apply for resumed billing
Important Notes
Account parking is optional and subject to PulseGrowth approval
Parking does not constitute cancellation or termination
4. Platform Transfer to HighLevel (Client-Requested)
If a client requests to transfer their account directly to HighLevel, the following terms apply:
All fees previously paid to PulseGrowth remain final and non-refundable
A one-time platform transfer fee applies
Transfer fees must be paid in full before any transfer is initiated
PulseGrowth is not required to perform transfers unless fees are settled
Once the transfer is completed:
PulseGrowth’s responsibilities immediately and permanently end
Billing, access, and support are handled directly by HighLevel
PulseGrowth has no further control over the account
5. Scope & Limitations of Transfers : PulseGrowth does not guarantee that all data, automations, workflows, or configurations will transfer exactly as-is.
PulseGrowth is not responsible for:
Differences in features or functionality post-transfer
Platform pricing, billing, or usage costs charged by HighLevel
System behaviour, performance, or errors after transfer
Ongoing support, maintenance, or troubleshooting
The client accepts full responsibility once the account is transferred.
6. Intellectual Property After Transfer
All PulseGrowth proprietary assets — including but not limited to:
Custom snapshots
Automations
Workflows
System configurations
remain the intellectual property of VF Agency Inc., unless explicitly licensed in writing.
Unauthorised reuse, duplication, or redistribution is prohibited.
7. Account Termination by PulseGrowth
PulseGrowth reserves the right to suspend, restrict, or terminate accounts for reasons including:
Non-payment
Chargebacks or disputes
Policy violations
Abuse of platform resources
Fraudulent or unlawful activity
Termination does not entitle the client to refunds or credits.
8. Outstanding Fees
All outstanding balances, usage charges, parking fees, or transfer fees remain payable upon cancellation, parking, or termination.
PulseGrowth reserves the right to pursue the collection of unpaid amounts.
9. Policy Updates
PulseGrowth may modify this Policy at any time.
Updates take effect immediately upon publication. Continued use of services constitutes acceptance of the updated terms.
10. Contact Information
For cancellations, parking, transfer, or billing inquiries:
📧 [email protected]
To know more about our refund policy, please check our Billing & Cancellation Policy
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Pulsegrowth.io operates under VF Agency Inc.
Tax ID: 32-0637882
Contact Us
Phone: (302) 497-3528
Email: [email protected]
